Política de Privacidad
Última actualización: 23 de junio de 2025
Tu privacidad es esencial para nosotras. Esta política explica cómo recopilamos, usamos y protegemos tus datos en Ova, de acuerdo con el Reglamento General de Protección de Datos (GDPR) y la Ley Federal de Protección de Datos Personales en Posesión de Particulares (LFPDPPP) de México.
1. ¿Quiénes somos?
Somos PetiteCode, la empresa responsable de crear y mantener la aplicación Ova, con sede en Madrid, España. Puedes contactarnos en: hola@movewithova.com
2. Datos que recopilamos
Solo recopilamos datos que autorizas expresamente, incluyendo:
- Información de Apple Health (ciclo menstrual, pasos, frecuencia cardíaca, actividad física).
- Nombre o alias para personalizar tu experiencia.
- Direcciones de correo electrónico opcionales (en caso de registro o contacto).
- Interacciones anónimas dentro de la app para mejorar la experiencia.
No almacenamos imágenes, audio ni datos financieros.
3. Propósito del procesamiento
Usamos tus datos exclusivamente para:
- Personalizar tus entrenamientos según tu ciclo.
- Mejorar tu experiencia dentro de la app.
- Realizar análisis internos para adaptar mejor nuestras recomendaciones.
No usamos tus datos para marketing de terceros ni los vendemos a empresas externas.
4. Base legal
Solo procesamos tus datos cuando:
- Has dado tu consentimiento explícito.
- Es necesario para proporcionarte el servicio que solicitaste.
- Existe un interés legítimo justificado (mejora de la app, análisis de uso anónimo).
5. Where and how do we store your data?
Your data is stored on secure servers with encrypted access, in compliance with international security standards. Only authorized personnel can access it and only for technical or support purposes.
6. Cookies and similar technologies
Ova does not use cookies, but may integrate anonymous analytics tools (like Firebase Analytics) to understand the general use of the app. These do not capture personal or health data.
7. Your rights
As a user, you can:
- Request access to your data.
- Rectify or delete it.
- Withdraw your consent at any time.
- Request the portability of your data.
You can exercise these rights by writing to us at: hola@movewithova.com
8. International transfers
In some cases, your data may be processed on servers outside the country (for example, in the cloud). We guarantee that all providers comply with GDPR and/or equivalent standards.
9. Data retention
We only retain your data while you use the app. If you delete your account or request deletion, your data will be securely deleted within a maximum of 30 days.
10. Changes to this policy
We may modify this Policy to adapt it to legal or functional improvements. Any changes will be notified within the app.
11. Subscription and Payment Data
For users who subscribe to Ova Premium, we collect and process the following information:
Subscription Information
- Subscription status (active, cancelled, expired)
- Subscription start and end dates
- Free trial usage and status
- Auto-renewal preferences
Payment Processing
- All payment processing is handled directly by Apple through the App Store.
- We do not store or process your payment information (credit cards, billing addresses, etc.).
- Apple provides us with subscription status information to enable premium features.
Data Usage
We use subscription data to:
- Enable premium features for active subscribers
- Provide customer support for subscription-related issues
- Analyze subscription patterns to improve our service
- Send important subscription-related notifications
Data Retention
Subscription data is retained as long as necessary to provide the service and comply with legal obligations. When you cancel your subscription, we retain basic subscription history for customer support and legal purposes.
Contact
For any questions about this privacy policy, you can write to us at:
🇪🇸Calle de Potosí, Chamartín, Madrid, 28016, Spain
🇲🇽Lomas de Angelópolis, Puebla, 72850, Mexico